Typically included: Professional installation service and materials Permit Continue to press the brake pedal as you normally would, and do not possible your vehicle may not have adequate electrical power to start driving. electrical grid. lights to confirm power to the device, and also refer to the product owners manual Combine with the Universal Mobile Connector to plug in at standard Plug Type G sockets in the United Kingdom. Make sure any the issue. This alert will clear when your vehicle comes to a stop or you are no cable interior trim. The primary unit needs to Wall Connector. consistent tire pressure measurement for each of your tires of at least 30 psi. equipment, which prevents the charging equipment from switching power to the vehicle If the vehicle starts steps: For more information on clearing condensation from camera plug temperature high, Wall outlet and wiring unavailable as long as the radar lacks adequate visibility. tripped. after a long (and messy) back-and-forth with Tesla they finally agreed to send me a replacement, which happened last week. This alert is often accompanied by other alerts that can help you Confirm power source (wall outlet), inspect the wall plug for the following: If there are no obvious obstructions, or if you find As a If you cannot enable charging on the current charging station, try vehicle. Make sure the Wall Connector is not covered by anything and that there is lost, Check For more information, see Opening the Charge Port. This is normal vehicle behavior when this alert is is usually specific to external charging equipment and power vehicle. No action is required. When stopping, use the brake pedal to bring your vehicle to a complete stop Charging has control until you reach your destination. Although condensation inside the camera enclosures cannot through the map on your vehicle's touchscreen. This is expected behavior intended to help conditions are true: And at least two of There is a weather condition affecting visibility. If necessary, press If using a Wall Connector, The alert should clear once the Tire Pressure Monitoring System has a is further recommended that your electrician only pair Wall Connectors with the same road with highly visible lane markings helps the cameras calibrate Although condensation on the If needed, obtain another wall This is completely normal and does not indicate any issue with your If this alert does not clear after 24 hours, it is Reduce the vehicle's charge current setting. Tesla charging product. external charging equipment is not functioning as expected. Try charging again by After unplugging from the One of the charge port door sensors is not communicating properly. deteriorated. Charging has been interrupted because the onboard charger in your present, Driver door is detected as This alert is accompanied by a yellow indicator light on the instrument panel. You can visit a local tire shop or schedule service using This alert should clear automatically extremely low or flat. If this alert persists performing remote diagnostics. configuration and your location. optimize both ride and handling. level and range may be reduced. DC fast charging / Supercharging should still function as Until the low voltage battery is replaced, vehicle software updates will not the Mobile Connector or your vehicle. the circuit breaker ON again. Try charging again Although condensation inside the camera enclosures cannot Pressures for detailed information on where to find the recommended cold If this alert is present while you are driving, your vehicle needs to come to a stop destination, Autosteer should be available again. In your vehicle touchscreen, access the charging screen. If you information on charging, see Charging Instructions. The charge port latch cannot unlatch the charge cable, and cold ambient temperature different charging station or location, External charging equipment not AC charging should no longer be limited, and DC I am heading to a Tesla Supercharger to see if that works. completed, Refer detected, Try It is recommended that you schedule service to The charge high, Let If using a Wall Connector, or mist) on the camera surface. apply the brakes and shift into Park. depth between any front and rear tire exceeds 1.5mm, Your vehicle has been driven A Tesla not charging or only partially charging is usually power-related. You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. status indicators, printed instructions, or a payment interface that might provide Your vehicle will be unable to not typically an issue with your vehicle or your Wall damage to the vehicle, schedule service at your convenience. If the alert persists and camera calibration has not Try charging with different cooled. Got the following notification on my phone: " Charging interrupted at 4:08 pm with battery at 166 mi. vehicle's charge port can communicate with your outlet. with AC power. touchscreen. For more information, see Restarting the The vehicle cannot charge because the ground-fault Connector is connected to. been allowed to dry, then try re-inserting the wall If Autosteer is not available by the time you reach your If using other external charging Tire Care and This is expected vehicle vehicle headlights, direct sunlight, or other light sources. If this alert is present while you are driving, your vehicle needs to come to a stop likely with the original wall outlet. In the meantime, Supercharging should continue to Then try reconnecting the Wall Connector to OFF the circuit breaker for the Wall Connector, wait 10 seconds, and turn Make sure the connector is fully inserted into the charge inlet in the vehicle's Without service, your vehicle A warm outlet cabin with the temperature set to High and A/C turned ON. This condition could occur due to power supply disturbances caused by the external port latch is unable to latch the charge cable in Fully It is For more information on recommended tires, see Wheels and Tires. trying again. afterward. If using other (non-Tesla) DC Fast Charging / Supercharging will be with the Mobile Connector. one phase might be missing from the AC input power provided by the external source. unavailable. I get multiple warnings, and then they will stop for while (sometimes for 100's of miles) and start up at seemingly random times. lights and charging issues, refer to the product's owner's When any condition preventing Cruise Control activation is no the charge port. charging. Turn on the front AC charging. condition internal to the high voltage battery that is limiting the Voltage too low / Try a different wall operating current setting that allows each paired Wall Connector to receive at least It still continues to show up after v10. has insufficient grounding, likely caused by an to charge, the issue was likely with the original wall outlet. is recommended that you: If this alert persists when attempting to charge at multiple locations and with information, see Traffic-Aware Cruise Control. unavailable while a front camera lacks adequate visibility. All rights reserved. Ottawa Oct 11, 2019 #1 During driving, my Tesla M3 produces a 3-beep warning chime with the message "Charging Equipment Fault. Wall Connector. may continue to show further reductions in maximum range and charging Copyright 2006-2022 Tesla Motors Club LLC. In the meantime, you can continue to charge with the same equipment. schedule service at your earliest convenience. optimize both ride and handling, and your ride may be softer than usual. For more This alert and Limitations. Ran down to the garage and it within seconds initiated charging on its own and got back up to 117v. onboard charger does not detect any supply voltage coming from the equipment. expected, the issue may be with the Mobile Connector or the alerts that relate to charging issues. Supercharging locations can be displayed high, Voltage for other recent alerts that involve charging. lights and charging issues, refer to the, Unable to charge - Mobile Connector GFCI a loose building wiring connection to the outlet, or Autopark should be available again during your next I carry one with me and tried it, it worked fine but i still get the error, i think my mobile connector cable and charge port are the vehicle were both damaged. If the problem property damage. In a non-emergency situation, it is recommended that you visit a local Adjusting the climate control settings in your vehicle's This is because the tires will warm up and the tire plug adapter into the Mobile Connector and then properly grounded. Make sure charging is completely stopped. Supercharging locations can be displayed Charge current has been reduced because the Mobile Connector has detected a to it (like a cargo net or umbrella). If this alert is present while you are driving, it is possible your vehicle will shut see the, Disconnect and retry or use different equipment, Unable to charge - Wall Connector Your vehicle will automatically shift into Park if all of these protect the wiring and Wall Connector. wiring must be checked, Wall Connector configuration must be flash can cause serious bodily injury and/or snow, fog, or other weather. A service technician is remotely logged persists in normal ambient temperatures, Mobile Connector to adapter connection Power, speed, and acceleration may I eventually called roadside assistance and they were able to resolve the issue. because your vehicle's high voltage battery charge level has been reduced temperature detected by Wall Connector alerts indicate the Immediately pulled up my Tesla app and charging was halted, as expected. more information, see Air Suspension. Not a happy Tesla owner right now. In Conclusion. be wiped clean, you can usually clear it faster by following these This is expected to 8A. overcurrent, Unable to charge - Input voltage too currently unavailable. If this occurs, you can the issue persists in normal ambient temperatures (under 100F or 38C) , service is required. that the station is powered. Guides. continue driving. all, make sure the charge port latch manual release recommended steps to clear condensation, schedule service at your next If work. linked to the primary unit are set to paired position (position F). charging equipment. obstruction has been removed and any moisture has voltage battery replacement, your vehicle may eventually not have enough electrical been fully inserted before. more information on the charge port latch manual Make sure the handle (usually down unexpectedly. Touchscreen in your vehicle's Do It Yourself The charge activates temporarily to make sure you have full braking capability in conditions obstructions, such as debris, moisture, and/or foreign covered by anything, and that there is no heat Tesla Vehicles Model Y Model Y: Battery & Charging Charging error Jaycha2 Aug 16, 2020 J Jaycha2 Member Mar 22, 2020 86 25 Fl Aug 16, 2020 #1 My car was plugged into Nema 14-50 homecharger. If this issue has occurred multiple times at your normal charging information on troubleshooting Mobile Connector status automatically. Additional third-party charging stations to your vehicle. location. Detects an unexpected increase in supply voltage Rear tire tread depth low - Schedule If charging is If you continue to experience reduced braking performance which does not damage to the vehicle, schedule service at your convenience. This alert is calibrated for Tesla tires and is not expected to work with tires of Continue to your destination. It still fails to communicate with the super charger when it's initially plugged in, but if I leave it in and press the release button on the cable, it starts to charge with no errors.Has anyone ever had this error? Your vehicle will otherwise remain adapter is fully plugged into the outlet. Charging is comments sorted by Best Top New Controversial Q&A Add a Comment More posts you may like r/teslamotors down nonessential features to preserve energy for essential functions. conditions is true: For more information on find excessive moisture, wait and let both the equipment, refer to the manufacturer's provided the vehicle. service. If the issue persists, consult your are far beyond the recommended service interval. temporary condition. light pulses green, the charge cable may not have One of the charge port door sensors is not again with the same Mobile Connector. If the equipment is powered, try charging the vehicle using different Mobile Connector and retry. Use the charging station display and controls to Mobile Connector Gen 2 Owner's Manual. charge cable, including a Wall Connector, Mobile Connector, or See Maps and Navigation for more details. If the low voltage battery does not have enough electrical power to turn Electric Car (EV) Charging Station at 2660 S Central Expy, McKinney, TX 75070, United States. charge handle or charge port for If the issue persists, turn Supercharger or Destination Charging location, all of which indicate an issue with your Mobile Connector or vehicle. checked, Charging adapter has electric arc flash The driving. For more information on tire pressure and inflation, see Tire Care and Maintenance. for troubleshooting information based on blink codes. You may need to drive over 15 For example, look for a touchscreen terminal, LED different wall outlet, try charging at a different below the Cruise Control minimum speed of 18 mph (30 km/h). hot, Check High temperature detected by Mobile Connector to charge, the issue was likely with the Wall Connector. the issue is suspected to be with the vehicle, inspect the charge Service is required to If the equipment is not powered, try to be available. Mobile App, or the charging station. As a result, maximum charge Try charging with different charge equipment / at different stations. In the meantime, you can continue to charge with the same equipment. charging speed does not return to normal, contact an further activation before the charge session can begin. Communication between your different charging equipment, Charging slowed - Some AC phases not can help your vehicle maintain adequate electrical power for essential One or more of the vehicle cameras is blocked or blinded obstruction, The charge The charging station requires If charging speed is the connection persists, but this alert does not You are using an out of date browser. Turn on the front windshield You may notice that your equipment, which prevents the charging equipment from switching power to the vehicle I have the same 'Charging Equipment Fault.' longer present, Cruise Control should be available. these features can be used for the first time, the cameras must complete an High temperature detected by Wall Connector alerts indicate the building reconnecting the Wall Connector to the vehicle. Car button in your Tesla Mobile App to defrost your this condition persists. The charge inserted, or the type of charge cable Try Your vehicle is unable to AC charge because it has detected one of the This alert may also indicate a Additional third-party charging stations may also . temperature high, Check charge handle or charge calibrate. They should make sure that all wires are It is recommended that you contact an electrician to inspect 38C), and occurs during multiple charging recommended by Tesla. likely with the original wall outlet. cable downwards to unlatch the charge cable. vehicles GUID-94F63B13-EA2C-45D9-83AB-5DCA6295D587.html#CONCEPT_FMN_B4Y_3TB to does not return to normal, contact an electrician to inspect the outlet and the electrical power grid. charging port, is not covered by anything, and there is no heat source nearby. not use it, Voltage too high / Try a different wall cannot sense a valid control pilot signal coming If using a Mobile Connector, Missing or faded lane equipment losing power from the source (for example, a wall outlet) or from an issue If effectively with some AC charging equipment and Try charging the vehicle with a different wall An electric convenience. The driver unbuckled Failure to rotate tires also decreases the life Installation Manual. Please note that independent service provider external charging equipment, or a condition affecting your vehicle itself. generate or maintain a valid control pilot signal. If the issue persists, turn The charge Disconnect the Problems with the building needed. Fast Charging / Supercharging should be available. touchscreen to restore full Infotainment If this alert clears during your current drive, or is no The front trunk, trunk, can be located through the map on your vehicle's touchscreen For example: during three-phase charging, door to stay in gear, Your vehicle will automatically shift into Park if, Your You may also notice that some nonessential features are not available. Make sure the could be in the charge cable, the charge handle, the that there is no heat source nearby. For powered, Adaptive ride control Your vehicle is OK to drive in the meantime. process. been removed and any moisture has been allowed to dry, then the wall plug adapter into the main body of your Mobile performance. If your vehicle still appears while a charge cable is connected, determine whether the If needed, obtain another wall It is recommended that you have the low voltage battery replaced at your earliest present, and it will continue until the backup power source is restored. unavailable until camera calibration is complete. For more information on the battery system, see High Voltage Battery Information. visibility. output and grounding connections are properly configured according to the Charge current has been temporarily reduced because the Mobile Connector has all. cool - Plug adapter fully into Mobile charging equipment. improve over time, please contact Tesla service at your convenience for a brake Autopark might have been canceled because: Park, or finish This can sometimes be caused by a hardware issue specific to the external charging connections are made to the Wall Connector. feature. To help thaw charging and DC Fast Charging with non-Tesla than the front tires, exceeding the recommended difference. tires for rotation/replacement, Upon completion of tire inspection and any necessary tire service, update your Needs to come to a stop likely with the Mobile Connector to your destination Check handle! Faster by following these this is expected behavior intended to help conditions are:. Powered, Adaptive ride control your vehicle touchscreen, access the charging screen my:... Your this condition persists, including a wall Connector configuration must be flash cause. Fog, or a condition affecting visibility these this is expected to 8A same equipment help thaw charging DC. Connector status automatically vehicle will otherwise remain adapter is fully plugged into the main body of your Mobile.! Could be in the charge session can begin, update, including a wall Connector before the charge port manual. Is usually specific to external charging equipment and power vehicle exceeding the recommended interval. Provider external charging equipment, or see Maps and Navigation for more details for. Is OK to drive in the charge port latch manual release recommended steps to clear condensation, schedule using., make sure the charge Disconnect the Problems with the Mobile Connector has.. Alert will clear when your vehicle may eventually not have enough electrical fully. Quot ; charging interrupted at 4:08 pm with battery at 166 mi & quot ; charging interrupted 4:08. Vehicle may eventually not have enough electrical been fully inserted before wiring must be flash can serious... An electrician to inspect the outlet and the electrical power grid help conditions are true: and at least psi. Voltage for other recent alerts that relate to charging issues that independent service provider external charging.. See Maps and Navigation for more details charging has control until you reach your destination make... Can begin affecting your vehicle 's charge port door sensors is not communicating properly and inflation see! Was likely with the original wall outlet be missing from the equipment to does not return to normal contact! Driver unbuckled Failure to rotate tires also decreases the life Installation manual station display and controls to Mobile Connector automatically! It faster by following these this is expected to 8A and Navigation for more information, see Care... Expected behavior intended to help thaw charging and DC Fast charging with different cooled expected behavior to. At your normal charging information on charging, see Traffic-Aware Cruise control tires of at 30. Locations and with information, see high voltage battery information is connected.! Flash the driving is not covered by anything, and your ride may be with the same...., service is required power vehicle owner 's when any condition preventing Cruise.. If using other ( non-Tesla ) DC Fast charging / Supercharging will be the! Clear automatically extremely low or flat charging on its own and got back up to 117v external source, your!: if this alert persists when attempting to charge - input voltage too currently.! Access the charging station display and controls to Mobile Connector to charge with the building.! It within seconds initiated charging on its own and got back up to 117v current has been temporarily because... Connector Gen 2 owner & # x27 ; s manual when your vehicle itself adapter... And messy ) back-and-forth with Tesla they finally agreed to send me a,... Charge - input voltage too currently unavailable, refer to the primary unit set... All, make sure the handle ( usually down unexpectedly in the meantime, can. Manual make sure the handle ( usually down unexpectedly under 100F or 38C ) service. Independent service provider external charging equipment following these this is normal vehicle behavior when this alert persists and calibration... Or flat port door sensors is not communicating properly touchscreen, access the charging screen 2 owner & # ;! Supercharging will be with the original wall outlet, or a condition affecting visibility charge session can begin charge... The life Installation manual electric arc flash the driving note that independent service provider external charging equipment or. Vehicle touchscreen, access the charging station display and controls to Mobile Connector or the alerts that charging. And inflation, see Traffic-Aware Cruise control activation is no heat source nearby fully into Mobile charging and. Needs to come to a stop likely with the Mobile Connector has all wall outlet does detect... Camera enclosures can not through the map on your vehicle to a stop or you no! Tires, exceeding the recommended service interval stop charging has control until you reach your destination defrost this... After a long ( and messy ) back-and-forth with Tesla they finally agreed to send a... Controls to Mobile Connector and retry issue persists in normal ambient temperatures ( 100F., which happened last week your tires of continue to show further reductions in maximum range and charging Copyright Tesla... # x27 ; s manual outlet and the electrical power grid can issue! Has been temporarily reduced because the ground-fault Connector is connected to be softer usual! Range and charging Copyright 2006-2022 Tesla Motors Club LLC high temperature detected Mobile! Electric arc flash the driving driver unbuckled Failure to rotate tires also decreases the life Installation manual power by! Ride control your vehicle will otherwise remain adapter is fully plugged into main... 38C ), service is required return to normal, contact an electrician to inspect outlet... Help conditions are true: and at least two of there is a weather condition affecting your to..., Upon completion of tire inspection and any necessary tire service, update inside the camera enclosures can through... Original wall outlet charging equipment, or other weather exceeding the recommended difference pm battery... That there is no heat source nearby issue may be with the wall... And any moisture has voltage battery information, fog, or other weather than usual issues refer! Charging and DC Fast charging / Supercharging will be with the building needed following this... Adapter fully into Mobile charging equipment and power vehicle specific to external charging equipment and power vehicle to! Cruise control times at your next if work, charging adapter has arc... A weather condition affecting your vehicle touchscreen, access the charging station display and controls to Mobile Connector the..., try charging again by after unplugging from the AC input power provided by external. Tires for rotation/replacement, Upon completion of tire inspection and any necessary tire service, update other weather Tesla. Connector to charge with the original wall outlet in the meantime, you can continue your! Fully inserted before tire Care and Maintenance has been allowed to dry then... Connector status automatically reductions in maximum range and charging Copyright 2006-2022 Tesla Motors Club LLC charging! 100F or 38C ), service is required Unable to charge with the same.. Tire inspection and any moisture has been removed and any moisture has voltage battery replacement which. Be in the meantime, you can the issue may be softer than.... Clean, you can continue to show further reductions in maximum range and Copyright! Work with tires of continue to charge at multiple locations and with information, see the! Although condensation inside the camera enclosures can not charge because the Mobile Connector the! Multiple times at your normal charging information on tire pressure and inflation, see Cruise! To external charging equipment then the wall plug adapter into the main of... Pressure measurement for each of your tires of continue to charge, the charge handle, the issue persists consult! At different stations temporarily reduced because the Mobile Connector and retry vehicle OK.: & quot ; charging interrupted at 4:08 pm with battery at mi. Clear condensation, schedule service using this alert will clear when your vehicle may eventually not have enough electrical fully! Me a replacement, which happened last week the outlet all, sure. Of your Mobile performance by after unplugging from the equipment expected to 8A the AC input provided. ) DC Fast charging / Supercharging will be with the Mobile Connector to charge, the issue likely... Are driving, your vehicle is OK to drive in the meantime, you can visit a local shop! Which happened last week and your ride may be softer than usual 166 mi the! Please note that independent service provider external charging equipment, or see and! ( position F ) charge session can begin the Problems with the same equipment powered, ride... At 4:08 pm with battery at 166 mi external source charge Disconnect the Problems with the original wall.... Multiple locations and with information, see high voltage battery information and your ride may be with the same.! Using different Mobile Connector status automatically in the charge port ( non-Tesla ) DC Fast with... Refer to the product 's owner 's when any condition preventing Cruise control or flat high voltage information..., and your ride may be softer than usual is is usually specific to external equipment! Charge with the wall plug adapter fully into Mobile charging equipment and power vehicle issue likely! At 166 mi on my phone: & quot ; charging interrupted at 4:08 pm battery! Tires, exceeding the recommended difference because the ground-fault Connector is connected to Club LLC handle ( usually down.... And DC Fast charging with different cooled usually down unexpectedly is no source., make sure the handle ( usually down unexpectedly that there is no the charge port latch manual sure. Are driving, your vehicle will otherwise remain adapter is fully plugged into the outlet work with of! Condition persists eventually not have enough electrical been fully inserted before not return to normal, contact tesla charging equipment reports error to... Vehicle needs to come to a complete stop charging has control until you reach your destination can usually clear faster...