Note: there will be nothing but water in your room, no, Brilliant hotel; somethings closed due to covid, I think that they should still offer drinks optic and mini bar as this could be left outside room, but still brilliant hotel, nice staff will be returning end of year hope that we can have drinks optic and mini bar then, Very nice Hotel and brand new, but not a Palace standard, New Hotel, very big with 3level blocks. We regret that we were not able to provide you with walled bottleholders and minibar in your room due to the currently implemented safety measures. All in all, I wouldnt say were REALLY happy with our choice of hotels and we would probably go there again but not with TUI. The food was the usual palace standard and had loads of options. Our king bed was two pushed together but it was absolutely fine. Hotel Riu Palace Santa Maria, Santa Maria: See 1,305 traveller reviews, 2,186 user photos and best deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 Santa Maria hotels, rated 4.5 of 5 at Tripadvisor. Restaurants near Hotel Riu Palace Santa Maria. Tui basically blamed us for not washing our hands and drinking too much. Room was very clean and new ones. Voos Aluguis de temporada Restaurantes . The hotel is spotlessly clean, the staff work so hard and was all very pleasant. Hotel is really nice. However the neighbouring palace on Boa Vista is a lot smaller and essentially the same. Prices are calculated as of 09/01/2023 based on a check-in date of 22/01/2023. Please see our partners for more details. On our website, and anywhere you can book our hotel we do indicate that in order to meet each countrys hygiene requirements, there may be some changes to each hotels services or facilities and amenities that differ from what is described. Food quality and variety wonderful and the entire staff so pleasant. We filled in tui questionnaire and have emailed them but no reply. Next door at the Rui hotel just outside on the beach you can watch Turtles hatching, this is amazing and starts at 4:30 daily. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. The rooms are very new and always cleaned very well. Food is delicious and plenty of bars to enjoy drinks and entertainment. Claim your listing for free to respond to reviews, update your profile and much more. It is great to read your lovely comments regarding the attentive service you received from our staff, and we are glad you enjoyed our SwimUp rooms. How lazy are these people?!? Love the idea when booking restaurants,its all done by phone and viewing the menus and drinks list,you just scan the QR codes on the tables. Our holidays were perfect and we are now just thinking about coming back to this paradise and will book the same hotel without any hesitations! Water park is brill for kids. It goes without saying that one can never exclude the possibility that people may have been infected while travelling, entering train stations, airports or using various means of transport.We have taken note and we will certainly take up your words with the relevant department in order to keep improving every day.We hope that you will give us the opportunity to welcome you back to one of our facilities in the near future so that we can provide you with a better experience.Yours cordially,Hotel Riu Palace Santa MaraOnline Reputation Manager. Food is fantastic, I can only compare with a few Carribean resorts: there is so much to choose from that you may not even try the entire variaty during your stay. Beach is wide, ocean is beautiful, warm enough to swim in April-May but you probably wont go more than once a day. Now $226 (Was $303) on Tripadvisor: Hotel Riu Palace Santa Maria, Santa Maria. Before we arrived we did see on trip advisor people was becoming Ill, we did try and change our holiday, however TUI, informed us that there was no problem that they were aware of!!! Wifi is a very good improvement, lovely people working and serving, I had the pleasure to be welcomed by former RIU employees which made, Dear Gilles, Your review and rating of our hotel means a lot to us, and we thank you for taking the time to share your experience at the all new Hotel Riu Palace Santa Maria. Previous reviews really did seem concerning hygiene issues etc. The food is out of this world.You couldnt fault it.The only downfall is when you find a table,they are very close the other people sitting by you so you had to manoeuvre the chairs around to squeeze in and out but we got use to doing that after two weeks. There are more places to choose from in the, Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111 Cape Verde, Lock in the lowest price from these sites. Here at Hotel Riu Palace Santa Maria, we continuously strive to meet your needs and expectations. This is not true, we did come across people at the hotel telling us they have been unwell, the cause was unknown. Day and evening entertainment. At the same time, we can assure you that all our rooms are built considering the legal requirements regarding insulation and it is therefore very unpleasant for us to hear that you still perceived an increased noise. Feriestedet har roomservice. The food is repetitive, this is normal with large all inclusive hotels, however there is something for everyone. more. While your neighbor is talking a bit loud, you can hear every word, walls not enough isolated which is a headache at 5am in the morning.. No smoking allowed while having a coffe or an eveneing beer..very healthy but .. Hotel Riu Palace Santa Maria, Santa Maria: Se 1 308 reiseanmeldelser, 2 186 bilder og gode tilbud for Hotel Riu Palace Santa Maria, vurdert som nr. The rooms are cleaned daily and you can request the mini bar to be topped up via the Rui App. Self serve tongs and the plates they sit on constantly being changed out and staff cooking the food all wearing masks and disposable surgical type gloves. Now, we are pleased that our holiday was not changed as we have had an amazing time. Certainly, in our bars we are still serving a huge variety of All Inclusive drinks. That is why we offer disinfection dispensers and recommend washing and disinfecting your hands several times a day, especially when using common areas of the hotel. Due to covid, many of the restaurants and pools were closed. See all 1,308 reviews Nearby Hotels All Inclusive VOI Vila do Farol Resort View Hotel 2,521 reviews 0.3 miles from Hotel Riu Palace Santa Maria Pool Beach All Inclusive Smartline Crioula Hotel View Hotel 2,281 reviews 0.5 miles from Hotel Riu Palace Santa Maria Free parking Pool All Inclusive 2022 Hotel Riu Palace Santa Maria, Santa Maria: 1,310 Hotel Reviews, 2,186 traveller photos, and great deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 hotels in Santa Maria and rated 4.5 of 5 at Tripadvisor Also many many hotel guests walking in and out of public toilets barefoot.. then theyll be wandering into their own rooms later and so on wondering why theyve gotten ill. Blaming the hotel food service. The quality of this brand new hotel is really the equivalent of its exceptional sister hotel on Boa Vista. However, the weakest part about this hotel is unfortunately staff. We remain with warm regards, Hotel Riu Palace Santa Maria Online Reputation Manager, The palace on sal lived up to all expectations. More. BORK. This is a 5* hotel, and the staff are all great. Bei Tripadvisor auf Platz 3 von 28 Hotels in Santa Maria mit 4,5/5 von Reisenden bewertet. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Hotel Riu Palace Santa Maria, placeret som nr. We were still being ill after we returned home. They beat her legs. They beat her legs. For gastronomy lovers, live cooking stations at our main buffet as well as Italian, Fusion, Japanese and Steakhouse specialty restaurants; 6 bars. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Food is fantastic, I can only compare with a few Carribean resorts: there is so much to choose from that you may not even try the entire variaty during your stay. My partner is Vegan and had no issues. Due to covid, many of the restaurants and pools were closed. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. more. Note: there will be nothing but water in your room, no, Brilliant hotel; somethings closed due to covid, I think that they should still offer drinks optic and mini bar as this could be left outside room, but still brilliant hotel, nice staff will be returning end of year hope that we can have drinks optic and mini bar then, Very nice Hotel and brand new, but not a Palace standard, New Hotel, very big with 3level blocks. Also the TUI catamaran trip (adults only) this was a great afternoon, where you can also experience flying fish, as well as a lot of singing and dancing. They beat her legs. We are here at the moment and the evening bar service desperately needs to improve. We very much appreciate you being our guest and it is nice to hear you enjoyed the hotels location and nice design and the beach area, however, we are truly concerned to read about your disappointing experience during the visit and we are very sorry we did not live up to the standards that you expected from us. Hotel Riu Palace Santa Maria, Santa Maria: Bekijk 1.316 beoordelingen, 2.198 foto's en aanbiedingen voor Hotel Riu Palace Santa Maria, gewaardeerd als nr.3 van 28 hotels in Santa Maria en geclassificeerd als 4,5 van 5 bij Tripadvisor. Rooms are very good. Japanese, food was great but let down by it being slightly cold. We apologize for any inconvenience, and we hope you can understand that all the changes that may occur are only to ensure our guests and employees wellbeing and peace of mind, which especially now is our number one priority. Beware: all a la carte restaurants are closed due to COVID. Personally I believe its the latter!! And the staff always tries to speed up as fast as possible and you can even see a smile on their face although they are always wearing a mask. So you decide to escape to your terrasse and have a minibar beverage, No as the minifridge is empty, so are the walled bottleholders=not a palace standard. Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. Next door at the Rui hotel just outside on the beach you can watch Turtles hatching, this is amazing and starts at 4:30 daily. ** one thing I would say is that the rooms could do with two pillows per person as they are quite thin. Providing a clean and comfortable stay is one of our absolute main priority, therefore it is very nice to hear that you appreciated your rooms cleanliness. Hotel Riu Palace Santa Maria, Santa Maria: Se 1 308 recensioner, 2 186 bilder och bra erbjudanden p Hotel Riu Palace Santa Maria, rankat #3 av 28 hotell i Santa Maria och med betyget 4,5 av 5 p Tripadvisor. The meals were very good, especially the speciality restaurants, the main buffet restaurants choice was plentiful however the only thing that let them down was that the food was often barely warm. HOTEL RIU PALACE SANTA MARIA, SANTA MARA: 10 comentarios y 2.198 fotos de viajeros sobre el HOTEL RIU PALACE SANTA MARIA, clasificado en el puesto n3 de hoteles en SANTA MARA. We visited spa with my husband (Massage for two): very professional, recommended. Great hotel , water park was ace for our 3 year old , little town Santa Maria had some nice little seafood restaurants , hotel staff couldnt do enough for us place was spotless and weather for the week ranged from 27 to 34 degrees, This is the version of our website addressed to speakers of English in the United States. Hotel is very nice, with very friendly staff.Large collection of pools, with seemingly inexhaustible supply of sun beds, never had a problem getting sun beds with shade etc. The hotel has 1001 comfortably furnished rooms with free Wi-Fi and offers many amenities. Voli Case vacanza Ristoranti Cose da fare . We hope you allow us the chance to share a more positive experience with you soon. The hotel has 1001 comfortably furnished rooms with free Wi-Fi and offers many amenities. Now, we are pleased that our holiday was not changed as we have had an amazing time. Restaurant-only one in use. Until then we wish you all the best, Hotel Riu Palace Santa Maria Online Reputation Manager. Review tags are currently only available for English language reviews. Do go to the white party and neon party, the entertainment team work so hard pulling all this together and it really is a fun evening.Overall we have loved our stay here, and we certainly have not been disappointed. The bar service is excellent too but the wine and drinks seemed watered down and taste cheap. We will share your message appropriately with our management team, and it is our hope to welcome you in the future under better circumstances in order to give you the fully convincing experience you deserve. The hotel is spotlessly clean, the staff work so hard and was all very pleasant. Im not sure its a proper 5* but its definitely up there and got to be one of the best if not the best in my limited experience. Hotel is kept clean - apart from the glass in praia that has bird mess all down them and it would be great if they had a beach bar and more toilets. Food- very so so. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Hotel Riu Palace Santa Maria, Santa Maria: 1.316 Bewertungen, 2.198 authentische Reisefotos und gnstige Angebote fr Hotel Riu Palace Santa Maria. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We are sure to return to this hotel sooner than later as it is really the place for a perfect holiday. Waves was so huge, No Kindze can go to the ocean, its to dengerous. However, it is a pity that you did not go directly to our staff with the diet list that you received from the doctor in the clinic, but just went to the buffet. Due to covid, many of the restaurants and pools were closed. Konaklamanz iin fiyatlar karlatrn ve en iyi teklifi aln. I am not one to write reviews but i felt i had too,We were the first flight from uk that landed in cape verde departed from Birmingham, we arrived at the hotel refreshments were waiting nice touch as in all Riu's, we checked in to find our room was on the second floor, I have a 6 month old and this was not pheasible due to having a pram and not one lift in the complex, we found staff very rude, I've stayed in the riu dunamar in Mexico and the standard there was amazing and that is also a platinum hotel too,after a hour of getting our room then finally our bags after they went to the old room we was settled in after a 6 plus hour flight, during our stay no staff came and asked for our drinks order by the pool, we are people who tip generously but we couldn't justify the rude, Dear Amy, Thank you for staying again in one of our hotels and your comments. Of course there is sometimes a queue at the Pool bar, but thats only because the drinks are really good. 3 af 28 hoteller i Santa Maria og med bedmmelsen 4,5 af 5 p Tripadvisor. We apologize for any inconvenience, and we hope you can understand that all the changes that may occur are only to ensure our guests and employees wellbeing and peace of mind, which especially now is our number one priority. Beware: all a la carte restaurants are closed due to COVID. Our goal is to provide good food, so we are very sorry to learn that you did not it. View Hotel 3,244 reviews 0.5 miles from Hotel Riu Palace Santa Maria Pool Beach Visit hotel website Breakfast included Hotel Dunas De Sal View Hotel 175 reviews 0.6 miles from Hotel Riu Palace Santa Maria Free parking Pool Breakfast included Hilton Cabo Verde Sal Resort View Hotel 862 reviews 0.6 miles from Hotel Riu Palace Santa Maria Free Wifi Our 19th stay with Riu on Cabo Verde, Once in Boavista and 18 in Sal, we are so satisfied and we will for sure come back as soon as possible. more. Relax in our Wellness Center and on our sunterrace, or get in shape in the gym. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Hotel was lovely and clean, lots of pools and sun beds to chose from so no early mornings required. Hotel Riu Palace Santa Maria 1,309 Reviews View Hotel Santa Maria, Ilha do Sal Melia Tortuga Beach Resort & Spa 4,067 Reviews View Hotel Santa Maria, Ilha do Sal Hotel Riu Funana 2,722 Reviews View Hotel Santa Maria, Ilha do Sal Hotel Morabeza 1,048 Reviews View Hotel Santa Maria, Ilha do Sal VOI Vila do Farol Resort 2,522 Reviews View Hotel This is not true, we did come across people at the hotel telling us they have been unwell, the cause was unknown. Coffe -perfect, drinks-very poor the worst were dogs on a beach. The room and whole resort was spotless. Reception did phone the room several days later but we were still being ill. We were given a list of foods to eat and avoid from the clinic. Ilha do Sal All Inclusive Honeymoon Resorts, Hotels near Atlantic Star Nautical Center. It is chaotic and disorganised and makes an evening less enjoyable. more. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Your comments will be shared in order to ensure your experience is not repeated in the future and we do hope you will give us the opportunity to welcome you back in the future. 5 outdoor pools, 1 indoor pool, 1children's pool and the Splash Water World water park. Overall a good vacation with some minor problems. SwimUp rooms very nice and big enough. To do list We are in the steak restaurant and I got food poisoning- very poorly for 24 hours and then bad pains and upset stomach for three days. Previous reviews really did seem concerning hygiene issues etc. Note: there will be nothing but water in your room, no, Brilliant hotel; somethings closed due to covid, I think that they should still offer drinks optic and mini bar as this could be left outside room, but still brilliant hotel, nice staff will be returning end of year hope that we can have drinks optic and mini bar then, Very nice Hotel and brand new, but not a Palace standard, New Hotel, very big with 3level blocks. We lament that we could not meet your taste with our gastronomic offer. Review collected in partnership with riu.com. Prices are the average nightly price provided by our partners and may not include all taxes and fees. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. I would recommend this hotel.Couldnt fault it.Enjoyed my stay as I celebrated my 50th Birthday here and had such a wonderful time.Thanks to all the staff. See 1,298 traveller reviews, 2,174 candid photos, and great deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 hotels in Santa Maria and rated 4.5 of 5 at Tripadvisor. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Where is logic in that? Tripadvisor performs checks on reviews. When we returned to the hotel, we went to see the tui reps who said they will fill in a form but couldn't do it now because the system was down. Some of the more popular amenities offered include a swimup bar, free wifi, and a pool. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. This is not recommended, not only for safety reasons, because you can infect other guests, but because if you inform us, our cooks can prepare extra dishes for you so that you can follow the recommended diet. On our website, and anywhere you can book our hotel we do indicate that in order to meet each countrys hygiene requirements, there may be some changes to each hotels services or facilities and amenities that differ from what is described. Beer is good and so are gin and tonics and mojitos. It was our first time in Cape Verde and in Sal Island and it was really amazing. On the flip side The staff is very helpful, nice and give their best to make anything possible. Review collected in partnership with riu.com. Hotel is still half-empty so staff would give you nice room with a seaview (really appreciate that). Is parking available at Hotel Riu Palace Santa Maria? 3 av 28 hotell i Santa Maria og vurdert til 4,5 av 5 p Tripadvisor. It was 17% rooms in used. 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