merseytravel fast tag login

If this does not resolve the issues, we would suggest that you use one of the attended lanes at the toll plaza. As was previously the case, a number of vehicles can be added to one account for electronic payment. Log in to manage your Mersey Tunnels account. T-FLOW is the quick and easy way to travel through Mersey Tunnels and make full use of the benefits that the scheme provides; including T-FLOW Only Lanes to help reduce queue time at the toll plaza and detailed online statements providing a history of journeys made. To request a receipt, please have your card payment details available and click here. Video technology is being introduced on Wednesday 3 November at both Mersey Tunnels with the launch of a new pre-payment system. You receive the enhanced rate of mobility component of the Personal Independence Payment. Receipts are available for viewing and downloading up to 6 months after your journey. If you wish to change your nominated vehicle please call 0151 330 1004. No trains are running from the station. Customers can assign more than one vehicle to an account and account holders will see an itemised history of each vehicle usage, allowing them to check expenditure, claim expenses etc. Or, you can visit a Merseytravel Centre in person for further support. Account holders will also benefit from a website upgrade to support online self-service, improving customer experience in managing their account online. Log in to manage your Mersey Tunnels account. Customers will be asked to make an initial payment onto their T-FLOW account by debit or credit card, this will add credit allowing the customer to travel almost immediately and removing the need to wait for Fast Tags to arrive by post. This now ensures sufficient funds are generated through tunnel use to allow for their upkeep and improvement without borrowing. The appeal must be made in writing and you must enclose further relevant official documentation dated within the last 12 months to support your appeal. Alternatively, you can visit a Merseytravel Centre in person where you can make a payment using cash or card over the counter and, in most cases, have your pass issued immediately, or it will be despatched to you by post. via your dashboard where you can view your statement or see an itemised history of journeys made. However, if this is not possible for any reason, you will be prompted to supply a range of documents to verify your eligibility. However, the scheme operates on a pre-payment basis, so during the application process you will be asked to make an initial payment to your account which will add credit so that you can use it straight away. We aim to have normal service resumed as swiftly as possible. For maximum convenience we recommend fixed monthly Direct Debit payments to your Mersey Tunnels | Merseytravel If you don't have a pre-paid tolls account and need to make a journey through the tunnel, please be aware that due to Covid-19 guidelines we do not provide change.. However, we may close one of the Tunnels, usually at night, to carry out maintenance. We suspend services for technical reasons, or notify you we are going to suspend them for technical reasons, in each case for a period of more than 7 days; If you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the services or, We discover the Account is being misused in contravention to the terms of this agreement, Any other material breach of the terms of this agreement. It is the T-FLOW Account Holders responsibility to ensure that the Account has appropriate funds to operate the Toll Barrier. As well as being more convenient and allowing quicker travel through the toll plaza, you no longer have to wait for Fast Tags to arrive by post or activate them before use. Misuse of the concession may lead to prosecution. Passwords must contain at least 8 characters and the following items: An upper case character, a number and a special character. It is very important that you do not exceed the total number of journeys that you used to calculate the monthly payment. receive the highest rate of mobility component of the Disability Living Allowance; (For customers paying by mobile devices (Apple or Android) receipts will be available through your provider). T-FLOW is the quick and easy way to travel through Mersey Tunnels and make full use of the benefits that the scheme provides; including T-FLOW Only Lanes to help reduce queue time at the toll plaza and detailed online statements providing a history of journeys made. Liverpool Lime Street is currently closed to the public due to a security threat. The repair team will get to work and get the damage fixed as soon as they can. If you think this might happen due to a change in your journey pattern you can either top up your T-FLOW account online atwww.merseytunnels.co.ukor pay for any additional journeys by cash or card. Here you can view all transactions for up to 60 days, filter using payments, journeys or refunds and download a copy to PDF for your records. (For customers paying by mobile devices (Apple or Android) receipts will be available through your provider). It uses Radio-Frequency Identification, (RFID), which lets you pay for fuel and zip through fuel stations. Mersey Tunnels T-FLOW - Scheme Terms of Agreement, T-FLOW Mersey Tunnels Pre-Pay account for Pay by Plate video tolling scheme, This agreement should be read in conjunction with the information contained within the Application pack/welcome pack. Select the Payments option followed by Request Refund. There are no changes to the toll fees for Class 2, 3 or 4 vehicles for either pre-paid accounts or cash payments. your current driving licence To qualify for this discounted toll rate, you must be able to provide evidence that you meet the criteria below: - Step 1. For vehicles using the Wallasey (Kingsway) Tunnel then the maximum permitted vehicle dimensions are 5m in height, 2.9m in width and 12.2m in length. Cookies - we do not use cookies to store personal information about you, we only use them to improve our website for you.For more information see our Cookie & Privacy Policy page. The discount is allocated to your T-FLOW account. Residents can apply online via our website www.merseytunnels.co.uk. For all other enquiries please email ask@merseytravel.gov.uk. To login with Merseytravel fast tag account login, you can use the official links we have provided below. If your vehicle is returned, you must notify us immediately either online or by phone. Receipts are available for viewing and downloading up to 6 months after your journey. Merseytravel Budget meeting - Bidston to Wrexham line, increase to tunnel tolls, report into removal of exemption for disabled Fast Tag users. Try our quick savings calculator to see if you may also benefit from savings by using T-FLOW. View the full Fast Tag Concessionary Travel terms and conditions (PDF), View the full T-FLOW Concessionary Travel terms and conditions (PDF). Does the Local Residents Discount apply to taxis, driving instructors, or others who use their vehicles for business use? I have read and accepted the terms and conditions. Anything above that weight may still travel subject to prior approval based on a load calculation basis. Mar 17, 22 (Updated: Aug 05, 22) What problem are you having with merseytunnels.co.uk? Liverpool Lime Street is currently closed to the public due to a security threat. Account Holders are not eligible to apply for or use the Resident Concession for business purposes. A new, improved website for Mersey . Take your supporting documents to a Merseytravel Centre or post them to: Liverpool Lime Street is currently closed to the public due to a security threat. It is affixed on the windscreen of your vehicle and enables you to drive through toll plazas, without stopping for cash transactions. To request a receipt, please have your card payment details available and click here. We would recommend that you seek independent legal advice on this issue. The User shall ensure the Account is not being used fraudulently or for any fraudulent or illegal purposes. Before the application can progress you must read and accept the Terms and Conditions of the scheme, these are detailed at the bottom of this page. Vehicle class 1 may use any toll lane, vehicle classes 2, 3 and 4 must use attended lanes and the T-FLOW wide lanes at Wallasey. Work has been carried out over the last few months to install automatic number place recognition (ANPR) cameras in all toll lanes at both tunnels. Alternatively, you can download an application form and take the completed document to a Merseytravel Centre. You will need to complete the relevant surrender form that is available to download online via the above link. Please enter your details below to apply for a T-FLOW Account with Mersey Tunnels. your V5C vehicle registration form showing the vehicle is registered to your address. For further details please email tag@merseytravel.gov.uk. T-FLOW account online at merseytunnels.co.uk. If so, the barrier will raise and the correct toll payment for that vehicles class will be deducted from the account balance. Share Vehicle Details. We are sorry for any inconvenience caused. If you think this might happen due to a change in your journey pattern you can either top up your T-FLOW account online at. There is a restriction to four vehicles for each personal account. Bicycles are not permitted through the Kingsway (Wallasey) Tunnel. Cookies - we do not use cookies to store personal information about you, we only use them to improve our website for you.For more information see our Cookie & Privacy Policy page. If you think this increase in usage is more long term you should increase your Direct Debit payment for your maximum convenience. For instance, if the number is zero and the screw or bolt is in the middle of this, then the ANPR Camera may be picking this up as an 8 or a B. You can open an account for personal or business use and you can add, remove or change vehicles, as and when you need to. Merseytravel accept payment by all major debit or credit cards (excluding AMEX). Minimum charge one hour. The completion of the tolls refresh project in April 2019 saw the introduction of contactless payments, new toll machines and information signs all designed to improve journey times through the plaza and the overall customer experience. -If you change your nominated vehicle you must let us know by calling. With T-FLOW you pay only for the journeys that you make, if you do not use all of your credit it will be carried forward to the next month. Receipts are available for viewing and downloading up to 6 months after your journey. Once you Direct Debit payment has been settled and credited to your T-FLOW account, the refund button will become available and you will be able to request a refund as normal. You have the option to print or download this for your records. The Combined Authority is led by Metro Mayor Steve Rotheram bringing together Liverpool City Regions six local authorities Halton, Knowsley, Liverpool, Sefton, St Helens and Wirral, using devolved powers from Government to create an environment which allows our economy to thrive. Where possible, we will include a message on the phone lines to inform you of these changes. Merseytravel Phone Number and Contact Information Contact Us If you would like to leave a compliment or complaint, ask a question or report an issue, please get in touch. I have a foreign licence plate can I still register? If you have any questions or complaints please contact us, you can do so by telephone to our Customer Service team on 0151 330 1004 or by email totflow@liverpoolcityregion-ca.gov.ukor in writing by post to Merseytravel, PO Box 1976, Liverpool, L69 3HN. Merseytravel reserve the right to refuse travel on an incorrect, blocked or duplicate VRN and the appropriate toll fee will need to be paid by other means such as cash or credit card. This T-FLOW system is the pre-payment option, removing the need for the customer to carry cash or make a card payment in the toll lane. It is the Account Holders responsibility to ensure payments are successfully processed. Can I ride my bicycle through the tunnel? community veterinary clinics llc; live music bars sukhumvit itel 2160 secret codes. Account Holder means the individual responsible for management of the T-FLOW account, Application means the formal application process followed by the Account Holder, Account means the account set up for the operation of electronic tolling / pay by plate through Mersey Tunnels T-FLOW Scheme for the Account Holder, Liverpool City Region means the districts of Halton, Knowsley, Liverpool, Sefton, St Helens and Wirral, VRN means the vehicle registration number(s) linked to the account for toll payment, Merseytravel means Merseytravel, the operator of the Mersey Tunnels, No 1 Mann Island, Liverpool, L3 1BP as well as its employees, agents, sub-contractors and assignees, Toll Barrier means the Mersey Tunnels toll barrier at Birkenhead and Wallasey toll plazas, Resident Concession means the discount available, upon application, to eligible residents of the Liverpool City Region. Your pass will be hotlisted immediately to prevent any unauthorised use; our team will then take a payment and order you a replacement pass which will be despatched by post to the address we hold on record. The maximum fine for breach of a byelaw is 1,000. Try our quick savings calculator to see if you may also benefit from savings by using T-FLOW. The easiest way to do this is to log in to your online T-FLOW account at merseytunnels.co.uk. For vehicles and trailers the maximum combined length (including any load or loads and drawbar) is 18.3 metres. You hold a Disabled Persons (Blue) Parking badge or You can appeal within one month of the date of your decision outcome. Once your application has been verified and eligibility approved, your vehicle will be automatically classified and when it presents at the toll plaza and is read by the camera and you will automatically be charged at the discounted toll rate. The toll fee will be deducted from your T-FLOW account. FASTag Breeze through long lines at toll plazas with IDFC FIRST Bank FASTag - FIRSTForward. Cookies - we do not use cookies to store personal information about you, we only use them to improve our website for you.For more information see our Cookie & Privacy Policy page. In processing your Application and administering your Account, Merseytravel will take reasonable measures to ensure services are carried out using reasonable skill and care. Mersey Tunnels | Reset Your Password If you have an email address linked to your T-FLOW account it is possible to reset your password. Full details of tolls, fees and charges are available at www.merseytunnels.co.uk. User means the vehicle VRN / or user of the T-FLOW scheme registered by the T-FLOW Account Holder. If there are insufficient funds to cover the toll fee the Account will cease to work at the toll barrier until funds are added. As part of the account opening process, you will be asked to enter the Vehicle Registration Number(s) which will be checked against DVLA source data to automatically set the correct toll classification for that vehicle. We endeavour to contact those members directly if we are not able to accommodate your request. The toll fee will be deducted from your T-FLOW account. You can call our Customer Service Contact Centre on 0151 330 1003, or you can speak to a member of the team at any of the Mersey Ferry terminals. If you need further support or have any questions about the Merseylink service you can use our online Get In Touch webform and completing the Ask Us a Question option, or you can call our Customer Service Contact Centre on 0151 330 1002. 8am to 8pm - Saturday, Sunday and Bank Holidays. You may contact us at any time to end the contract or close your Account, but in some circumstances, we may charge you certain sums for doing so. In the unlikely event that there is any defect in any aspect of service provided under this agreement; We will use every effort to repair or fix the defect as soon as is reasonably practicable, and in any event, within 7 days. If your vehicle is stolen you must report it to us immediately, either online at www.merseytunnels.co.uk or by phoning our customer service team on 0151 330 1004. We will write to you to let you know that we are going to stop providing the service, at least 14 days in advance of stopping the services and will refund any sums you have paid into your Account. If you have previously suspended your Direct Debit and simply wish to reinstate it, so long as all of the details such as amount and payment date remain unchanged, click on resume and this will be reactivated for your next payment. Click here to do this is to log in to your T-FLOW at... Lanes at the toll plaza are added in person for further support the enhanced of... 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